Customer Reviews & Testimonials

See Why Customers Throughout Wayne & Monroe Counties Choose Thompson Trenchless

⭐️⭐️⭐️⭐️⭐️ 5.0

Based on 93 Google Reviews

Customer satisfaction drives everything we do at Thompson Trenchless & Hydro Jetting. These verified reviews from real customers throughout Wyandotte, Monroe, and Downriver communities reflect our commitment to licensed professional service, honest assessment, and quality workmanship. Read what your neighbors say about their experience with our trenchless repair, hydro jetting, and comprehensive drain plumbing services.

Overall Customer Rating

Verified Customer Satisfaction

5.0★

Average Rating

93

Total Reviews

100%

Recommended

Licensed

Master Drain Plumber

All reviews verified through Google Business Profile. Real customers, real experiences, real results.

Recent Customer Reviews

MSN Nursing (MSN) Professional Service

Kyle and Dan changed a discharge line that froze up and cracked. The sewer line was extremely positive. They were both polite and informative regarding every choice from project. I would recommend them for any plumbing repairs!

Jake Roberts Sewer Line Repair

Kyle, Dan & Benson are absolute pros. If you find yourself in a sewer crisis, call these guys. No fuss, No hustle, problem solving and grit allowed me previously unusable sewer line to be brought back to life in all our project till continues. Had left to age Kyle!

Eugene Gargano Plumbing Repair

Kyle is dependable, service oriented, works hard and gets the job done! Kyle is also creative in his approach to plumbing-repair work, and is reasonable! A real professional at his trade. I'm glad to and will recommend the Thompson Team any day!

David Fisher Sewer Line Installation

Kyle and his team were great! Price was fair, even came in slightly under what was quoted once they planted that sewer line. Communication was excellent, and I appreciated the honesty and transparency. The team was nice, always showed up.

Kristen LaReau Property Consultation

We could not have hired a better company to do our work. We had some difficult decisions to make at our property, and they were friendly, easy to work with, and helped us make decisions that would work for us not only in terms of plumbing but budget as well. Don't waste your ... More

Jean Claude Marcoux Multiple Projects

I have used Thompson plumbing for multiple times in the last 20 years. They have installed a backwater valve in my basement... More

Georgia Allison Ongoing Service

Thompson crew is always polite, and well trained. They have performed several jobs for us, highly satisfactorily. We recommend Thompson. They are always happy to talk to us, answer questions, offer advice, do the job!

Sandy White Expert Service

They are knowledgeable, efficient and get the work done. Kyle and his crew are experts in their field. I will recommend and use them again if I need their services. Would highly recommend them!

BELLA Drain Repair

The work was completed on time, the price was reasonable! Clean up was good. Everything flushing is normal! 😂 great job! Would definitely recommend!

What Our Customers Say About Our Services

Trenchless Repair & Property Preservation

David F., Customer Professional Work, No Property Damage

Kyle and his team were great! Communication was excellent, and I appreciated the honesty and transparency. The team was nice, always showed up on time.

Jake R., Customer Expert Problem Solving

Kyle, Dan & Benson are absolute pros. Problem solving and grit allowed me previously unusable sewer line to be brought back to life.

Multiple Customers Fair Pricing & Quality Work

Price was fair, even came in slightly under what was quoted once they planted that sewer line. The work was completed on time.

Professional Expertise & Communication

Sandy W., Customer Knowledgeable & Efficient

They are knowledgeable, efficient and get the work done. Kyle and his crew are experts in their field.

Eugene G., Customer Creative Solutions & Professionalism

Kyle is also creative in his approach to plumbing-repair work, and is reasonable! A real professional at his trade.

MSN Nursing, Customer Helpful & Informative

They were both polite and informative regarding every choice from project. I would recommend them for any plumbing repairs!

Long-Term Customer Relationships

Jean Claude M., Long-term Customer 20+ Years of Satisfied Service

I have used Thompson plumbing for multiple times in the last 20 years. They have installed systems in my basement and different apartment complex.

Georgia A., Repeat Customer Consistently Reliable

Thompson crew is always polite, and well trained. They have performed several jobs for us, highly satisfactorily.

Kristen L., Customer Budget-Friendly Solutions

Helped us make decisions that would work for us not only in terms of plumbing but budget as well.

Why Customers Choose Thompson Trenchless

Based on consistent feedback from customers throughout Wyandotte, Monroe, and Downriver communities, several themes emerge:

Licensed Professional Expertise

Customers appreciate working with licensed master drain plumber providing knowledgeable, skilled service across residential and commercial applications

Honest Assessment & Communication

Transparency about conditions, options, and realistic expectations builds trust and confidence throughout service process

Quality Workmanship

Professional installation meeting standards, completed on schedule, with attention to detail ensuring reliable long-term results

Fair Pricing

Reasonable honest pricing often coming in at or below quotes, reflecting commitment to serving customers fairly rather than maximizing revenue

Property-Friendly Approaches

Trenchless technology and careful work practices protecting property improvements throughout service

Problem-Solving Creativity

Finding appropriate solutions for challenging situations, adapting approaches to specific circumstances rather than one-size-fits-all methods

Long-Term Relationships

Building ongoing relationships through consistent quality service over years and decades, with customers returning repeatedly

Share Your Experience

Had positive experience with Thompson Trenchless & Hydro Jetting? We’d appreciate you sharing your feedback to help other property owners throughout Wayne and Monroe Counties make informed decisions about their drain plumbing needs.

Experience the Service Our Customers Recommend

Join hundreds of satisfied customers throughout Wyandotte, Monroe, and Downriver Michigan who trust Thompson Trenchless for professional licensed drain plumbing service.

5.0 Stars on Google | Licensed Master Drain Plumber | 24/7 Emergency Service

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