Core Values

What Makes Us Different

You Talk Directly to the Owner Who Does Your Work

When you call Thompson Trenchless, Kyle Thompson answers. When you need a diagnosis, Kyle comes to your property. When work begins, Kyle's on-site. No sales reps working on commission. No handoff to a crew you've never met. You get the owner's cell phone number, the owner's expertise, and the owner's accountability from start to finish.

We Tell You What You Actually Need

Some companies push the most expensive option. We recommend the best solution—even when it costs us money. If your situation calls for a traditional dig instead of trenchless lining, we'll tell you. If a competitor's quote seems fair, we'll say so. You're hiring us for honest expertise, not a sales pitch.

Built to Last Decades, Not Just Years

Our 10-year warranty backs installations engineered for 50+ years of service. We've discontinued product lines that didn't meet our standards, even when suppliers pushed back. When something fails, we fix it—no questions asked. You deserve work that outlasts a payment plan.

Complex Problems Are Our Specialty

Second opinions. Hospital projects. Situations where other companies scratch their heads. We solve the problems that require advanced equipment, diagnostic skill, and someone who genuinely enjoys the puzzle. From routine hydrojetting to multi-week commercial installations, we handle what others can't—or won't.

Small Enough to Care, Skilled Enough to Deliver

We're not trying to run 20 trucks or flood you with marketing. We're focused on doing fewer jobs exceptionally well. You'll reach us when you call. We'll show up when we promise. And you'll work with people who actually care whether your sewer works in 5, 10, or 20 years.

Service Areas for Residential Drain Plumbing

and all Wayne and Monroe County communities.

Additional Areas: All Downriver Michigan communities and southeastern Michigan residential properties within approximately 30-mile service radius

Ready to talk to someone who'll give you straight answers?